Chief’s Corner
By Chief Steven J. Wojnar Dudley Police Department Several questions continue to be asked about the shutdown of some cellular networks. Several months ago, the Federal Communications Commission (FCC) reported some important information about your mobile phones and devices. I provided information on this near the end of last year. Changes in the technology will make some phones obsolete and they could even be incapable of dialing 911. I wanted to remind everyone of the FCC information and encourage you to reach out to your provider to determine what, if anything, you many need to do in your situation. As mobile carriers seek to upgrade their networks to use the latest technologies, they periodically shut down older services, to free up infrastructure to support new services. As a result, mobile carriers are shutting down their 3G networks, which rely on older technology, to make room for more advanced services, including 5G. As a result of this shut down, many older cell phones, and other mobile devices, will be unable to make or receive calls and texts, including calls to 911, or use data services. This will affect 3G mobile phones and certain older 4G mobile phones that do not support Voice over LTE (VoLTE or HD Voice). According to the FCC, the transition can impact many other industries and technologies, such as medical devices, home, and commercial, security systems, monitored fire alarms, personal emergency alert devices, and vehicle SOS systems, and other technologies. This process has begun as early as January 1st of this year, depending on your service provider. It is recommended you consult with your mobile provider or their website for the most up-to-date information. AT&T announced that it will finish shutting down its 3G network by this month (February). Verizon will be complete by December 31, 2022. T-Mobile / Sprint’s 3G may have already occurred. Many carriers, such as Cricket, Boost, Straight Talk, and several Lifeline mobile service providers, utilize AT&T’s, Verizon’s, and T-Mobile’s networks, so it is important to check with your provider. It is important to act now so that you don’t lose connectivity, including the ability to call 911. Some carrier websites provide lists of devices that will no longer be supported after 3G networks are shut down. |
You may need to upgrade to a newer device, or possibly install a software update to enable VoLTE (HD Voice) or other advanced services, to ensure that you can stay connected. Some carriers may be offering discounted or free upgrades to help consumers. Visit the FCC website https://www.fcc.gov/consumers/guides/plan-ahead-phase-out-3g-cellular-networks-and-service for more information about the 3G phase out, suggested next steps for consumers, and resources to help stay connected.
The increase in COVID cases remains a concern. For those still seeking vaccination information, it can be found at www.dudleyma.gov or by calling 508-949-8036. We encourage everyone to be safe. Your cooperation is greatly appreciated. During these challenging times, we, at the Dudley Police Department, greatly appreciate the support we receive from our community. Thanks again for your questions and comments. Please send them to me at the Dudley Police Department 71 West Main St. Dudley, Ma. 01571 or email at swojnar@dudleypolice.com. Opinions expressed in this weekly column are those of Chief Wojnar only and unless clearly noted, do not reflect the ideas or opinions of any other organization or citizen. |
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